How to log in to my Portkey account?
If your account is already logged in on the device, you just need to enter the correct PIN or complete biometric authentication to gain access. If you want to log in on a new device, you can either scan QR code using a currently logged-in mobile device or enter account info to initiate social recovery on the target device.
Scan QR code (provided that your account is currently logged in on a mobile device):
- Open Portkey on the device where you want to log in and click the QR code icon. You will see a QR code.
- Keep the QR code page open, and then open Portkey on the mobile device where you're already logged in. Click the scan icon on the top right-hand corner and scan that code.
- Confirm your login by clicking "Log In" on the logged-in mobile device, and wait for the transaction to be processed.
- Once completed, you can go back to your new device and set a PIN. This can be a totally different PIN from the one you use on other devices.
Enter account info:
- Open Portkey on the device where you want to log in and choose your login account type. Then enter your account info to proceed.
- You will then be presented with a list of your existing guardians. To comlete the login, you'll need to obtain approvals from your guardians. Simply select a guardian and click "Send" to send a verification code.
- Depending on the number of guardians you have, the requirements for approval differ as stipulated here.
- Repeat the above process until enough codes have been obtained and verified. Then you can click "Confirm" to complete your login.
- Then you need to set a PIN for this device and it can be a totally different PIN from the one you use on other devices.