📄️ 1. How to download Portkey?
Portkey is available on iPhones, Android phones, or Chrome browsers. Depending on the device you use to visit Portkey's website, you will be presented with the right download option by default.
📄️ 2. How to get a Portkey account?
You can sign up in Portkey using your social info
📄️ 3. How to add/remove guardians?
Guardians are your appointed protectors, responsible for securing your account and assisting with account recovery and guardian management. To enhance account security, Portkey recommends setting a minimum of two guardians.
📄️ 4. How to send and receive assets?
With Portkey, you can conveniently send and receive digital assets to and from other users, your other accounts, and addresses on different chains.
📄️ 5. How to check my transaction history?
All your transactions, including token/NFT transfers and social recovery activities, are recorded on blockchain. Just click "Activity" on the Portkey home screen and you can see all the records.
📄️ 6. How to buy/sell cryptocurrencies with fiat currencies?
Portkey supports on/off-ramps between the ELF token and a wide range of fiat currencies, like USD and EURO.
📄️ 7. How to add/remove login accounts?
A login account is a special guardian that's linked to your Portkey account. While it also takes the responsibility of safeguarding your account and assets as all guardians do, a login account is distinct in that it represents your identity. To log in to Portkey, you must provide the correct login account.
📄️ 8. How to log in to my Portkey account?
If your account is already logged in on the device, you just need to enter the correct PIN or complete biometric authentication to gain access.
📄️ 9. How to manage login devices?
You can view all the devices where your Portkey account is logged in and remove the ones you don't need.
📄️ 10. How to switch networks?
📄️ 11. How to claim Testnet tokens?
Testnet ELF tokens can be claimed for free in the Testnet mode, so please switch to Testnet first if you want to receive test tokens.
📄️ 12. How to access DApps?
For Portkey App users, all the DApps/projects that Portkey supports are presented in the "Discover" section. After clicking on the DApp you want to interact with, you can log in using your current Portkey account with one click.
📄️ 13. How to start a private chat?
Portkey enables users to have private chats directly with each other.
📄️ 14. How to start a group chat?
Portkey group chat allows users to create/join a group and chat with multiple users at the same time.
📄️ 15. How to customise transfer limits?
The transfer limits feature allows users to set a cap for the amount of tokens that can be transferred out of their accounts. There are two types of limits: daily limit and limit per transaction. The limits take effect when the user initiates a transfer to others or when they sell cryptos for fiat currencies. Once the limits are customised, transactions exceeding the stipulated amount cannot be completed unless the user manually modifies the figures first.
